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There were 64 articles found in this category:
 How do I remove the HostICan welcome page?
Removing the HostICan welcome page is easy and quick. However, you will need to follow the below steps so you get this done correctly. Removing the welcome page: Login via FTP (Login information is in the welcome email) Click on the "/public_hml/" folder Find the file called "home.htm" Sele ...
- How do I protect the php.ini file from being viewed online?
The php.ini file is an important file in any website. It gives the configuration of the website and the variables that are used to make the site work (thus, a possible security exploit). So we suggest that you make the following in your .htaccess file (within the /public_html/ folders that disa ...
- How do I install WordPress?
Installation of WordPress is simple. Please follow the below outlined steps, and you will have WordPress up and running in no time. Installing WordPress: Login to your cPanel (In the welcome email) Scroll down to the "Software / Services" category Click on "Fantastico Deluxe" On the right h ...
- How do I install FrontPage Extensions?
Installing FrontPage Extensions is quick and easy. Please follow the outlined steps below. Login to your cPanel (This information is in the welcome email) Scroll down the page until you see the "Advanced" section Click on "FrontPage Extensions" within this "Advanced" section Now, click on "In ...
- How do I downgrade my account?
Downgrading your account can be easily accomplished by submitting a support ticket via our online support system. A link to this online support portal can be found in your cPanel (control panel).
- How to edit the php.ini
You may edit the php.ini by downloading it via FTP (We suggest you use something like FileZilla to do this) and then open it up in Notepad make the appropriate changes and re-upload it into the /public_html/ folder.
- How do I disable directory listing?
Disabling directory listing is an important. By removing access to the list of files within your directory your making your site more secure, as no one will be able to find loop holes in your software security. We strongly recommend that you place this line into your .htaccess in the /public_ht ...
- How do I connect to MySQL through JailShell?
As a JailShell user is you would be confined to your /home/ folder without having the ability to go outside of that /home/ directory. Sometimes, you need to connect locally to MySQL, which could be a problem because of the way cPanel has setup MySQL. For example, below is the error that one wou ...
- How do I change the upload_max_filesize?
Making this change isn't complicated. However, you must do it in the correct place. Please follow the steps below: Locate your php.ini file in the /public_html/ folder Edit the php.ini and locate the following value: 'upload_max_filesize = 2M' Increase this value to what you feel is appropr ...
- How to add a new domain onto my account?
Adding a new domain name is simple. However, there are a few steps involved. Point your domain name to our name servers Your domain name MUST be pointed to our name servers before the domain name will successful add into your account. Thus, if you have not as yet purchased your domain name, yo ...
- How can I view my site before propagation?
Previewing your site is simple. Please view below the link that you will need to use, please copy / paste it with the updated values into your web browser. http://your-server-ip-here/~cPanel-username-here * Please note, that if you are using applications such as WordPress, they will not display ...
- How can I check my email via a web browser?
Accessing your email via a web browser is known as "WebMail", this is one of the more handy tools that your hosting account comes with. It allows you to check your mail anywhere, at anytime. Please find below the two different ways, you can access your webmail. http://www.yourdomain.com/webma ...
- How can I change my domain name?
Changing your domain name is easy. However, you must own the new domain name before you make the change. Once you're ready, please submit a support ticket, and we'll be glad to make this change for you.
- FileZilla Concurrent Transfers
Making changes such as this one is quick and easy. Just a few steps and we're done. Please view below: Open FileZilla Go to: Edit >> Settings Click on "Transfers" Change the value for "Maximum simultaneous transfers" from whatever it currently is to: 2 Click "OK" Done! The above wi ...
- File or Folder Permissions 000
This is a security setting on our servers. If your account is sending more than 100 emails per hour, the system will find and lock the script that is sending the messages. This issue can be resolved easily by doing the following steps. Ensuring you don't send more than 100 emails per hour Sub ...
- FFMPEG Support?
FFMPEG support isn't provided on shared hosting. You would need to obtain a VPS hosting account such as the VPS-Rage before you will be able to use the FFMPEG and its tools such as memcoder.
- Fantastico refuses to install
Removing applications installed by fantastico should be removed by using the fantastico, because it keeps a registry of what applications where installed and where. If you removed your application manually (via FTP or otherwise), you will need to update the registry to show that there is nothin ...
- Do you support IMAP?
IMAP has quickly become a very used protocol for checking emails. We certainly do support it on all our hosting accounts. However, there are a few things that are required by it, you can see them below: You must have port 143 open Limited amount of connections* * If you have a large amount o ...
- Do you support catchall email addresses?
At this time we don't support catchall email addresses. The reason for this is because they can be used for spamming a mail server. A catchall email address is *@yourdomain.com, which means that it will accept any message that is sent to it. There in itself is the problem, spammers use this to ...
- Do you have Database Limits?
Yes. All shared hosting accounts do have a limit on databases. Not having limits on databases can create problems for all users on the server. This is because of the time taken to search / update a database when it is too large. The maximum your database can be on any shared hosting account is ...
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