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There were 64 articles found in this category:
 Where do I upload my website files?
When starting a new account, it can be quite complex to get going. Thus we have made this tutorial to assist you in being able to publish your files to the correct folder. You should always upload into this folder /public_html/ If you are using DreamWeaver, (or a similar application that has a ...
- When will my domain start working?
This process generally takes 24-48 hours to complete. Most of the time, it happens faster. However, there situations that it can take much longer as all the name servers worldwide have to pick up the changes. The reason is propagation. DNS Propagation is based upon your local ISP (Internet Serv ...
- What should the CGI Permissions be?
To run a CGI based application, you will need to ensure that you have the correct settings for your script. Otherwise, it will not function and display an internal server error (Error 500). Please view below to give you more information about the permissions / folder and other important informa ...
- What is the maximum size of an attachment can I send?
The maximum size of an attachment that you are able to send is 50 MB, anything larger, and the server will reject the attachment and/or the receiving mail server will reject the size of the attachment as well. * Please note, that dependant on the encoding that is used, the file size will alter. ...
- What is sFTP?
sFTP is part of OpenSSH. OpenSSH is used to securely connect a client to a server, so you may make modifications to the VPS. However, it also has a function where you can upload securely using sFTP (Secure FTP). For sFTP you will need to ensure that you have enabled or already have "shell acces ...
- Server Resource Limits
Yes. There are some limits that you should be aware of. Please review them closely, as they are outlined in great detail below. Base-Host / Tera-Host Hosting account: Can NOT use more than 25% of the CPU File Sharing sites (including Upload sites) are forbidden Running CRON more than once ev ...
- My ISP blocks port 25, what can I do?
Most ISP's nowadays block port 25, as it's used for mass mailing. If you're on one of those ISP's you can use port 26 instead. Port 26 is enabled by default on our shared hosting servers and is ready for your use. * Please note, that if port 25 is working for you, it might be a temporary thing ...
- My FTP is really slow or disconnects?
There is verity of reasons why this could happen. However, we will see if we can get the simplest ones answered. Please look below for options to try: Check to see if you have "Passive Mode" enabled. If it is enabled, please disable it and vice a versa. If the above didn't resolve this issue, ...
- Is mod_rewrite enabled on my hosting account?
Yes. mod_rewrite its an essential part of any hosting account, thus all accounts are mod_rewrite enabled. To get your mod_rewrite going, you simply need to enter in the mod_rewrite code into the .htaccess file in the /public_html/ folder.
- Internal Error 500
This is a common error, normally caused by one of the below listed problems. Each of which can be fixed quickly by taking the below suggested steps. Please view below. Solutions Check your .htaccess file. This is a file that resides in your /public_html/ folder, and can often cause this error, ...
- I can’t seem to see any statistics for my site?
Yes, that's correct. By default, all the statistics software is disabled. You will need to enable the ones you wish to use for the hosting account. Below, is an outline of how this can be done. Enabling your web statistics: Login to your cPanel (Login information is contained within your welc ...
- I am unable to send emails to Yahoo! and/or they are being delayed
Greylisting is a feature that Yahoo has started to employ to protect itself against spammers. However, sometimes it affects regular users. More information about Greylisting can be found here: http://en.wikipedia.org/wiki/Greylisting What happens is that when you send more than XY (an amount de ...
- How many files can I keep in a folder?
The Linux default is 1,000 files can be held within a folder before the results that appear in your FTP client (such as FileZilla) will be truncated. When your results are truncated, not all your files will show, it will only show the first thousand, and then after that the rest will be hidden ...
- How many emails can I send from my account?
We understand that emailing is important. However, these limits are in place to ensure that other customers are not prevented from using their email to its full function. Shared Hosting Limits: 100 emails per hour 15 recipients per CC / BCC email 36,000 per day (100 emails per hour * 24 hour ...
- How do to make SSI (Sever Side Includes) work on my account?
Server Side Includes is a great way to include files. Below is how to get your SSI working: Login to your cPanel (The Login information is in your welcome email) Scroll down to the "Advanced" section In the section that says "Create An Apache Handler" In the first box input the following: " ...
- How do I use browser based FTP?
Browser based FTP is commonly used when you are unable to install a FTP program. Below is the syntax, which you will need to place into your address bar to make it, work (there is a couple below): Option 1: ftp://username:password@serverIP/ Option 2: ftp://username:password@yourdomain.com/ * Pl ...
- How do I setup Outlook Express?
Please follow the outlined Outlook Express configuration process, and you will be up and running with your Outlook Express in no time. Adding your account in Outlook Express: At the top of the Outlook Express client, click on "Tools" Then click on "Accounts" and then "Add" You will now need ...
- How do I setup Outlook?
Outlook is going to be very similar to doing Outlook Express. However, please follow our steps below, which will help you get your email up and running. Setting up your email account: Click on "Tools" and then "Email Accounts" Click on "Add a new email account" and then select "POP3" You wil ...
- How do I restore a MySQL database?
Restoring a database can be complex if you're not sure how to do this. However, below is a quick outline of how this can be done. Please follow the steps below closely: Login to your cPanel (Login information is in your welcome email) Click on "PHPMyAdmin" Click on the database you want to r ...
- How do I repair and optimize tables In PHPMyAdmin?
Sometimes when your database gets too large it slows down your site. So we suggest optimizing it from time to time. Below is an outline of how to get this done: Login to your cPanel Click on "PHPMyAdmin" On the left hand side, select the database Scroll to the bottom of the database (that is n ...
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