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There were 64 articles found in this category:
 How do I modify the inbox size within cPanel?
When you successfully create mail account in cPanel, the default quota will be assigned to the email. You may change the email quota on anyone email account via cPanel interface. To do this you should do the following: Login to the cPanel. Click on the "Email Accounts" icon from the "Mail" cat ...
- How do I block an IP address using cPanel?
If you want to prevent an IP address or a whole range of IP addresses from accessing your site, you can do so inside cPanel. To do this, please follow the outlined steps below: Login to your cPanel account (Your login information, is inside the welcome email) Click on IP Deny Manager in the ...
- After suspension, my databases don't work
If you are getting the following message; "Error establishing a database connection", this is a cPanel bug in their 11.24.x release. Below, we have outlined how to resolve this issue: Find the configuration file of your database driven application (normally within the /public_html folder) Ins ...
- Does my hosting account have a file count (inode) limit?
All hosting accounts / providers have some sort of file count limit. The file count limit to there to ensure your hosting server isn't abused or overtaken by other users. So we have enacted file count limits on every account in our network. Please see below for more information about this: Bas ...
- How do I obtain Raw Access Logs?
Raw Access Logs are logs that are going to give you the most information about your sites visitor. These logs provide you with such things as; browser information, IP addresses, language formats, and other neat information. To obtain your Raw Access Logs please do: Login to your cPanel Locate ...
- How do I enable SSI?
Enabling SSI (Server Side Includes) isn't complicated. However, there a few things that you need to have to make SSI work. They are fairly obvious, but we're going to outline them. For SSI you need to ensure that you have the correct tags in your source code, below is an example of a SSI tag: ...
- WordPress how to change domains?
There are a few steps that you will need to take to go ahead and get the domain changed. How to change your domain name? Connect to your account using FileZilla Go into your active themes directory normally in /wp-content/themes/ Download the functions.php file (for your active theme) Open ...
- Caching for WordPress
There are many reasons why you should use a caching plugin. One of them is that it saves resources, by not going to the server every time a new page is requested. Instead, it takes it out of already existing cache. There are many plugins for WordPress that do caching. However, we recommend the ...
- What is the maximum MySQL connections?
The maximum concurrent connections on shared hosting is set to 25. This is done to ensure that all customers have a fair and equal access to MySQL. If you need more then the above mentioned concurrent connections, please consider upgrading your service to a VPS or dedicated server, where you ca ...
- How do I enable statistics?
Enabling statistics is easy and streamlined. Simply follow the below steps, and you will be all set: Login to cPanel (Login information found in the welcome email) Locate the section called "Logs" In logs click on "Choose Log Programs" Check off "Awstats" Click "Save" Please note, that we ...
- Account Warning Message (Red Bell)
This is another security feature that we employ to ensure that all your scripts are running within the limits of the shared accounts. For example, our rules state that you cannot use more than 25% of CPU time and Memory for more than 60 seconds. These limits are not enforced to be mean. Althou ...
- WordPress www and non-www
WordPress by default, supports www or non-www, but not both. However, this can be changed within WordPress at any time to one or the other. Below is a quick outline of how to do this (in the current version): Updating your WordPress URL: Login to your WordPress Dashboard Click on "Settings" ...
- What scripts can Fantastico install?
There are is a HUGE selection of over 50 scripts that Fantasico can install, below is most of them (they are constantly adding new scripts so sometimes it's a little hard to keep up). Blogs: b2evolution Nucleus WordPress CMS: Drupal Geeklog Joomla 1.5 Joomla Mambo PHP-Nuke phpWCMS ...
- Why doesn’t my site show up in search engines?
For many of us, being listed in search engines is important. However, while results in some search engines can appear within 2 – 3 weeks, it is becoming rarer. The average timeframe for initial indexing nowadays is 2 – 3 months. While "paid positions" can get your site listed faster ...
- Why are my images not showing up?
There are a few reasons why your images might not display in the web browser. Below is a outline of things that you can try to get this issue resolved. Check that you have uploaded the images in BINARY mode instead of ASCII Check your .htaccess file within the /public_html/ folder that there ...
- Why are my FrontPage Extensions not working?
FrontPage Extensions can easily be corrupted. We have outlined below a few of the things that can cause this problem. Modifying files via FTP. Using alternative problems to make changes to your website and then re-uploading the file after the changes can cause a problem within the FrontPage E ...
- Why am I unable to set privileges in PHPMyAdmin?
This is due to the way that cPanel is configured. PHPMyAdmin is only a tool for editing .sql queries, updating tables, and making other adjustments. Everything else, including setting privileges, creating databases etc… needs to done within cPanel under the "MySQL Databases" icon.
- Firewall Blocked
From time to time customers can get blocked by a firewall. Below is a quick guide on how to get this issue resolved. When contacting support: Clearly state the problem what folder is blocked? Can you get to the site at all? If you can get to your site, what can't you get to? Provide an IP A ...
- Why am I unable to login to my cPanel or Webmail?
Many public locations such; Hotels, Office buildings, Libraries, etc… block the ports that are needed by cPanel and Webmail. This is why you're unable to get to these services. Below is a quick run list of ports that need to be open for you to access the above mentioned services: Port 208 ...
- Where do I upload my WordPress theme?
Uploading your WordPress theme isn't complicated, as long as you have the right tools. Below, we give you a step by step on how this can be accomplished. Please see below: Picking your theme: You will need to go to: http://wordpress.org/extend/themes/ Find the theme that you want, and downloa ...
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