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There were 16 articles found in this category:
 What kind of protection do you offer?
We take security very seriously. This is why we have implemented multiple layers of security, ranging from anti-ddos (Distributed Denial of Service) appliances, to network based firewalls, and server based firewalls. Most hosting providers don't have this level of protection, as its very costly ...
- How long will it take to activate my account?
Once you place an order, it will be activated within 5 – 10 mins. However, we do manually verify hosting accounts, so you will receive a phone call to confirm your order. Please note that if your order isn't verified within 48 hours, it will be voided and your account will be refunded.
- How do you offer so much web space and bandwidth?
As a responsible web hosting company, we always purchase more then we need in terms of bandwidth and web space. Since, we see this space not used; we always try to lower our prices to give our customers more of savings.
- How can I sign up for your merchant account?
To apply for a merchant account, you will need to go to http://merchant.hostican.com once there, you will need to select the plan you wish to use. Fill out the form, and a representative from the merchant processing company will contact you within 24 hours. * Please note, that at this time only ...
- Do you support Microsoft FrontPage?
Yes. We do support FrontPage. We support FrontPage versions from 2000 – 2003. However, at this time, we do not support SharePoint on any of our services. FontPage extensions can be installed via the cPanel, but are not installed by default.
- Do you support Microsoft Access?
Yes. We do support Microsoft Access if you use ODBC drivers you can use to import / modify your website. Additional changes might need to be performed to your site to enable this function; the best thing to do is consult with your web developer. Converter from MS Access to SQL syntax (if needed ...
- Do you offer Mac compatible hosting?
Yes. All our hosting accounts are compatible with the Apple OS.
- Do you offer ColdFusion support?
At this time, we do not offer ColdFusion on our hosting servers, due to the cost of licensing. However, if you already own a license, we will be glad to assist you in getting it installed (additional fees may apply). * Please note that you must be on a VPS or Dedicated to be able to install Col ...
- Does your hosting come with Zend / IonCube?
Zend and IonCube are both standard feature that every host should have. So we include it in every hosting account that we provide. For more detailed versions of Zend, you may consult with your control panel, as it provides you with the latest versions that are running on our servers.
- Do you guys use SPF (Sender Policy Framework)?
Yes. We certainly use and recommend the usage of SPF. The benefit of using SPF is that you will see less spam arrive in your inbox, and have an additional layer of security. For more information, we suggest you visit: http://www.openspf.org/
- Do you allow adult related websites?
Yes, we do allow adult websites on our servers. However, it must be legal in the United States of America. For more information, you may want to refer to: http://www.hostican.com/company/terms.php
- Can you create a custom plan for me?
This will heavily depend on the hosting service that you have. Certain plans such as VPS or Dedicated servers have the ability to be customized, from adding RAM to additional bandwidth. If you have a plan within these two categories, please get in contact with our sales department, and they wil ...
- Can I stream media from my account?
At this time, we offer progressive streaming on our shared hosting accounts. This means that you can upload the file to our servers, and when visitors arrive at the page, they may stream it directly to their computer or download it. However, on VPS or dedicated servers, you may run applications ...
- Can I pay via check?
Yes. You may sign up / pay by check. Please follow the below instructions on how to get this accomplished. Paying by check: Please print off the latest invoice (that the payment is for) Attach a check for the same amount that's due Send it to our Billing department (The address can be found ...
- Can I host my friends?
Yes. You can certainly host your friends / family on your hosting account.
- Can I enable anonymous FTP?
At the moment, we do not support anonymous FTP on shared hosting accounts. However, do support anonymous FTP on VPS or Dedicated.
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